In light of the COVID-19 pandemic, Rocky Mountain Air has adapted to necessary changes, but will remain open in compliance with the government to meet the needs of the communities and essential industries that we serve within the Rocky Mountain region.
The transportation and delivery of compressed gases have been designated within the sector of critical infrastructure. As Rocky Mountain Air’s services are necessary for businesses and industries that operate for the sake of security, national economic security, and national public health and safety, we are able to continue to serve customers old and new with flawless dependability during our current circumstances.
Our delivery drivers and employees are authorized to drive to and from the workplace, and to and from customer locations to fulfill job duties. During this critical time, Rocky Mountain Air employees will continue to serve our customers and other business as essential workers to provide your business or industry with the atmospheric gases you need when you need them.
While our essential workers continue their everyday job functions, they are doing so with heightened precaution to limit the spread of the novel coronavirus. Rocky Mountain Air has increased protocols for cleaning workspaces and supplies, interiors and exteriors of delivery trucks, and any items that are transferred between employees and customers. Our employees are required to wear masks and gloves, wash hands often, and to regularly disinfect areas and items that are frequently touched, such as door handles and steering wheels, and products transferred between our employees and customers.
We are doing our part to follow the guidelines of social distancing by limiting contact between our employees and customers. Rocky Mountain Air has enforced strict protocols for exchanging goods and services.
Walk-ins are still available at each of our locations. Our new policy ensures the most efficient and safest possible exchange. Upon arriving to your local branch, please remain in your vehicle, call to let a representative know of your arrival, and an employee will deliver your cylinders to the dock for an exchange, where you can then place in your vehicle without having to come in contact.
On the delivery front, our drivers have been trained to complete a thorough pre-trip cleaning protocol, sanitizing delivery trucks inside and out, phones, gloves, etc. prior to dispatch. Rocky Mountain Air contacts each delivery customer prior to drop-off to explain how the delivery will be conducted. Our drivers strictly comply to these safety measures, which include not making any interaction with the customer at the time of drop-off. These protocols are in the best interest of your health and the health of our employees.
Rocky Mountain Air will continue to work diligently to serve essential industries with flawless dependability throughout the duration of the COVID-19 pandemic. Our goal is to ensure that restaurants offering take-out receive carbon dioxide, hospitals and clinics have enough oxygen to operate ventilators, manufacturers are stocked with the compressed gases they need to continue to produce goods, and more.
Whether you work within manufacturing, energy, aerospace engineering, cultivation, the medical industry, or any of the industries for whom we distribute, we are here for you. If you have any questions about our new safety policies, delivery and walk-in options, or would like to partner with us as your gas provider, contact your local RMA branch in any one of our five states (Colorado, Idaho, Nebraska, Utah, Wyoming) today. We look forward to partnering and safely doing business with you during these challenging times.